Focused on you, every step of the way.
We look forward to welcoming you and your whānau/family or support person to our hospital.
Report to hospital reception
When you arrive at Boulcott, please come to the main hospital building. You and your support person will be greeted at reception and then guided to the admission waiting area.
Surgical Admissions Unit
A member of our nursing team will collect you from the admissions waiting area and escort you to the Surgical Admissions Unit. Your nurse will complete your admission and prepare you for your procedure. Please let them know if you have any cultural, spiritual, social, or emotional needs. They will also answer your questions and address any concerns – this is a good time to ask.
Your nurse will check your blood pressure, heart rate, and temperature, and will also review any relevant medical information with you, such as allergies, medications, and medical history. You will then be asked to change into a theatre gown.
If prescribed by your anaesthetist or surgeon, you may be given a pre-medication before going to the operating theatre. This is a tablet or tablets that can help you relax if you are feeling nervous or assist with pain relief after your operation.
During this stage, you will have the opportunity to speak with your surgeon and anaesthetist while all preoperative checks are completed. When everything is ready, one of the theatre team will walk with you to the operating theatre for your surgery.
Operating Theatre
When you enter the operating room, you’ll be welcomed by the theatre team, all of whom are dedicated to your care. The environment is designed for precision and safety, with advanced equipment and a calm, supportive atmosphere to help you feel at ease. Once your surgery is complete, you’ll be carefully moved to the Post Anaesthesia Care Unit, where your comfort and wellbeing remain our priority.
Post Anaesthesia Care Unit (PACU)
After your surgery, you’ll be taken to the PACU, also known as the recovery room. Here, you will have your own dedicated nurse who will closely monitor your progress and tailor their care to your individual needs. They will check your vital signs, ensure your pain is well managed, and keep you comfortable as you wake up from the anaesthetic. The PACU team is highly trained to provide a calm and reassuring environment, so you can feel safe and supported during this important stage of your recovery. Once you are fully awake, stable, and comfortable, you will be transferred to either our short stay unit (day patients) or the ward if you are staying more than 1 night with us.